Returns & Refunds Policy

Last updated: April 5th 2021

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Composite Doors Cardiff Limited, Unit 3a Palmers Vale Business Centre, Barry CF63 2XA.

  • Service refers to the Website.

  • Website refers to Composite Doors Cardiff Limited, accessible from https://www.compositedoorscardiff.co.uk

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You signed the Order Form and/or paid Your deposit.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You, less any fees incurred, no later than 14 days from the day on which We receive Your order cancellation notice. We will transfer your refund to your chosen Bank Account via Bank Transfer. You will not incur any fees for such reimbursement.

Conditions for Returns

All of our products are bespoke and made to order and can therefore not be returned. 

Returning Goods

All of our products are bespoke and made to order and can therefore not be returned. 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: